Terms of use — His World
Updated: May 3, 2026.
These terms govern the use of the His World website, the His Space service, the demo version, paid plans, and related services of VIA AD ME. By purchasing access or using the service, you agree to these terms.
Service
His Space is a digital space for personal reflection. The service allows you to write answers, draw, upload photos, record audio in certain plans, go through additional questions, and in the REDUX plan, download the final file of the space. The service is not a medical, psychological, psychotherapeutic, financial, or legal consultation.
Rates and access period
The INITIUM, PROFUNDUM, and REDUX rates provide digital access for 1 year from the date of purchase, unless otherwise stated on the purchase page. Access level, storage limits, and features depend on the selected rate and are shown before payment: INITIUM — entry questionnaire and the 7 base stages; PROFUNDUM — full access except the Spatium zone and the ability to download the completed journal without Spatium; REDUX — full access including Spatium and the ability to download the completed journal.
Payment
Payment is processed through Stripe or PayPal. These providers handle payment data according to their own terms and policies. The price, currency, taxes, and selected rate are displayed before payment. Access is created after payment confirmation by the payment provider.
Demo and informed decision
Before purchasing, the user can review the demo and interface of the digital space. The demo allows understanding the product format before gaining paid access. By purchasing a rate, you confirm that you had the opportunity to evaluate the product beforehand.
Right of withdrawal and refunds for digital access
If you are a consumer in the EU, you may have a 14-day right of withdrawal from the distance contract. However, for digital content or digital services provided not on a tangible medium, the right of withdrawal may be lost after access begins if you explicitly agreed to the immediate start of performance and confirmed understanding that you lose the right of withdrawal as a result. Therefore, a refund for a digital rate is only possible if access has not yet been provided and the user has not had the opportunity to enter the paid space. After access is granted, a code/account activation is sent, or the actual ability to use the paid space is provided, no refunds are made, except where mandatory consumer rights explicitly require otherwise. The order checkout page includes a checkbox where you explicitly confirm your consent to the immediate start of performance and understanding of the loss of the right of withdrawal; without this confirmation, payment is not available.
End of subscription and data deletion
After the end of the annual subscription, user content in all rates is completely deleted without the right to restore: entries, responses, drawings, photos, audio, and related metadata. We are not obliged to keep a backup of the space data after the subscription ends. PROFUNDUM and REDUX users should download their completed journal before the subscription ends if they want to keep a copy. In PROFUNDUM, the download excludes the Spatium zone; Spatium access is available only in REDUX. After deletion, it is impossible to restore the space data.
Account and security
You are required to use a valid email, keep your access code and password confidential, and not share access with third parties. You are responsible for actions taken through your account. If you suspect unauthorized access, write to support@viaadme.com.
Acceptable use
It is prohibited to use the service unlawfully, attempt to access others' data, bypass rate limits, interfere with infrastructure operation, upload malicious files, infringe on third-party rights, or post content that violates the law.
Rights to materials and your content
Texts, space structure, visual materials, interface, audio, design, and software code of VIA AD ME are protected by copyright and other rights. You receive a personal, limited, non-transferable license to use the service during the paid period. Rights to your entries and uploaded files remain with you; you grant us a technical license necessary for storing, displaying, processing, and backing up the service operation within your account.
Availability and changes
We strive to maintain stable operation but do not guarantee uninterrupted access without technical breaks. Features may change, improve, or be replaced if this does not deprive the user of the basic paid capabilities of the rate. Maintenance, contractor failures, or force majeure may temporarily limit access.
Liability
Nothing in these terms limits liability that cannot be limited by mandatory law, including liability for intent, gross negligence, harm to life, body, or health. In other cases, our liability is limited to direct foreseeable damages and the amount paid for the corresponding digital rate for the current period, as far as permitted by law.
Applicable law and consumer protection
These terms are governed by the law of the country of registration of VIA AD ME in Europe. If the project is governed by German law or the user has mandatory consumer rights in Germany/EU, such rights are preserved and not limited by these terms. Disputes are settled in the competent courts of the applicable jurisdiction unless mandatory consumer law provides otherwise.
Contacts
Questions about terms, access, returns, and data: support@viaadme.com.
Online Dispute Resolution
The European Commission provides an online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr/ You may use this platform to resolve disputes arising from your online purchase. Our email address for this purpose: support@viaadme.com